The Role Of Communication In Business
- Communication is important to business
- Business needs good communicators
- But most people do not communicate well
- By improving your communication ability, you improve your changes for success
- Communication is vital to every part of business
- Communication takes many forms: oral, written, and computer
- All organized effort, including the work of business, requires communication
- There are three categories of communication in business:
- Internal operational: the communicating done in conducting work within business, such as giving orders, assembling reports, and writing email.
- External operational: work-related communication with people outside the business, such as personal selling, advertising,telephoning, and writing messages.
3. Personal communication:non-business-related exchanges of information and feelings among people.
Personal communication affects employee performance.The extent of personal communication permitted affects employee attitudes.
